Privacy Policy for HD Renovations

Effective Date: 6 March 2025

At HD Renovations, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website hdrenovations.com.au, hosted on Squarespace.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information from users:

Personal Information
When you use our services or request a quote, we may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Service type (Home Renovations / Rubbish Removal)

  • Job details and preferences

Non-Personal Information
We may also collect non-personal information, such as:

  • Your IP address

  • Browser type

  • Device type

  • Pages visited on the website

  • Referral sources

This information is collected via cookies and web analytics tools provided by Squarespace.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services, including processing your quote requests and inquiries.

  • To communicate with you regarding your service requests and updates.

  • To improve our website, services, and customer experience.

  • To analyze website traffic and usage patterns using tools provided by Squarespace.

3. How We Protect Your Information

We take appropriate measures to protect your personal information. Your information is stored securely through Squarespace’s encrypted hosting platform. While no data transmission or storage system is 100% secure, we follow industry standards to protect your data.

4. Sharing Your Information

We do not share, sell, or rent your personal information to third parties, except:

  • With service providers who assist us in running our business, such as Squarespace, which hosts our website and stores our data.

  • If required by law or to protect the rights, property, or safety of HD Renovations, our clients, or others.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files placed on your device to collect information about your website usage. You can choose to disable cookies through your browser settings, though this may impact some website functionalities.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any external sites you visit.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request the deletion of your personal data, subject to legal or contractual obligations.

If you wish to exercise any of these rights, please contact us at the details provided below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

HD Renovations
Email: team@hdrenovations.com.au
Phone: +61422049741
Website: hdrenovations.com.au